The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Krayon Social Partnerships Plt. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, customer will received their refund within 14 business days after the confirmation.
Please return your purchase to the following address:
Krayon Social Partnerships Plt.
33 Jalan Wan Empok (1), Seri Petaling,
57000 Kuala Lumpur, WP Kuala Lumpur,
Malaysia.
Please contact us at onlinesales@krayon.asia if you have any questions or doubts.